We invite you to discover our global hotel sales platform .

We want to be your success partner empowering you with over 160 features and capabilities, all aimed at helping you grow your Volumes, Yield and Insight.

Infrastructure

Feature	Starter Program	Tier 1	Tier 2	Tier 3
Cloud/Server Monitoring Tools	❌	✅	✅	✅
Usage Limits	✅	✅	✅	✅
Azure Portal Access (Dedicated clusters, for SaaS only)	❌	✅	✅	✅
URL Masking for Hotel & Room Images	❌	✅	✅	✅
GDPR Compliance	✅	✅	✅	✅
Periodic code scan / review	❌	✅	✅	✅
Periodic penetration testing	❌	✅	✅	✅
PCI DSS compliance	❌	✅	✅	✅
Mailing System	✅	✅	✅	✅
Templates for various emails	✅	✅	✅	✅
Push notifications	✅	✅	✅	✅
Automated Mailing Robots	✅	✅	✅	✅
Automated processes for cleaning up old session data	✅	✅	✅	✅
Robots for automating rebooking processes	✅	✅	✅	✅
Robots related to inventory and associated mapping data updates	✅	✅	✅	✅

Aggregation & API

Feature	Starter Program	Tier 1	Tier 2	Tier 3
Hotel & Location Search Capabilities	✅	✅	✅	✅
Supports XML and JSON data formats	✅	✅	✅	✅
Supported API Functions : Search, GetPackages, Prebook, Book, Cancel/Check, Financial	✅	✅	✅	✅
Collection of supplier remarks and conditions. Reflected to users and agents via the UI/API.	✅	✅	✅	✅
Allows users to fetch all rates at once or based on returned results from suppliers.	❌	✅	✅	✅
Personalization API allowing tailored search results based on predefined set of parameters and configurations	❌	❌	❌	✅
Over 30 pre-search and post-search filters	❌	❌	❌	✅
Relevancy and recommended properties scoring and sorting controls	❌	❌	❌	✅
Business relevancy and profitability rules engine	❌	❌	❌	✅
Compare distribution partners for competitive marginality	❌	❌	❌	✅
Available search options: - Stateful (maintains user session data) - Stateless (doesn’t maintain user session data)	❌	✅	✅	✅
130+ hotel providers through existing, certified integrations.	✅	✅	✅	✅
All suppliers integrated on the platform are available for client use	✅	✅	✅	✅
Rate types include: Net, Commissionable, Pre-pay, and Post-pay.	✅	✅	✅	✅
Supplier API Maintenance	✅	✅	✅	✅
Search Timeout Management	✅	✅	✅	✅
Marginality/Markup Data in API	❌	❌	❌	✅
Supplier Credentials Management	Up to 2	Up to 4	Unlimited	Unlimited
Aggregated Connectivity Layer	✅	✅	✅	✅
Error Management & Normalization	✅	✅	✅	✅
Unified Cancellation Policy Structure	✅	✅	✅	✅
Cancellation Policy Moderation	❌	❌	✅	✅
Price Change Validation	✅	✅	✅	✅
Transparent Pricing Flow	❌	✅	✅	✅
Users benefit from automated normalization and content association for hotels and rooms.	✅	✅	✅	✅
Supported languages for hotel and room naming and content	English	2 languages	4 languages	10 languages
Hotel/Rooms Mapping & Content Management	❌	❌	✅	✅
Payment Gateways - CC	✅	✅	✅	✅
Payment Gateways - VCC	✅	✅	✅	✅
Hotel Reviews and UGC	❌	✅	✅	✅
Org management	1	2	4	10
Access Domain	❌	✅	✅	✅
User Management and Permissions	✅	✅	✅	✅
Company Management	✅	✅	✅	✅
Users Management	✅	✅	✅	✅
Roles & Permissions Management	✅	✅	✅	✅
Markups	✅	✅	✅	✅
Bulk Actions	✅	✅	✅	✅
Auditing	✅	✅	✅	✅
Multi-Currency	✅	✅	✅	✅
Contracts and Supplier Credentials	✅	✅	✅	✅
Subset Management	❌	❌	✅	✅
Obligo (credit line management)	❌	❌	✅	✅
UI Translation	✅	✅	✅	✅
Proforma Invoicing	❌	✅	✅	✅
Booking Engine	✅	✅	✅	✅
Proposals management	❌	✅	✅	✅
Personalization	✅	✅	✅	✅
Google Maps	✅	✅	✅	✅
Operational UI	✅	✅	✅	✅
Reporting	✅	✅	✅	✅
Supports file-based exports, API-based exports, and FTP delivery exports.	File base export	File base export	File/API base export	File/API/FTP base export
GDS PNR export (passive or active segment)	❌	❌	✅	✅
Supported API Functions - Financial reports	❌	❌	✅	✅
Custom Fields	✅	✅	✅	✅
Push Messages	✅	✅	✅	✅
Stores all search data for a period of 7 days.	❌	✅	✅	✅
Reservation log data is retained indefinitely.	✅	✅	✅	✅
Features a designated UI for reviewing transaction log data.	✅	✅	✅	✅
Log data contains full pricing calculation.	❌	❌	✅	✅

Business Logic

Feature	Starter Program	Tier 1	Tier 2	Tier 3
Payments management	✅	✅	✅	✅
Commission tiers	❌	❌	❌	✅
Override commission configuration (price biasing)	❌	❌	✅	✅
Distribution to others via B2B	❌	✅	✅	✅
Allow companies to access your rates via API for consumption in their systems or websites.	❌	❌	✅	✅
Monitor API usage and apply Throttling controls to prevent abuse.	❌	❌	✅	✅
Search results biasing	❌	❌	✅	✅
Deduping of existing offers (Best available)	❌	✅	✅	✅
Markup management (static)	✅	✅	✅	✅
Markup management (Dynamic)	❌	❌	❌	✅
Smartbook	✅	✅	✅	✅
Smartbook - a dedicated API	❌	❌	✅	✅
SmartBook - Supported Financial API reports	❌	❌	✅	✅
Rebooking	✅	✅	✅	✅
Hotel Rules - Configure custom scenarios and behavior of search and pricing logic	❌	❌	✅	✅

Mapping

Feature	Starter Program	Tier 1	Tier 2	Tier 3
Matching/mapping hotel IDs and normalizing hotel details	✅	✅	✅	✅
Mapping Confidence level	❌	✅	✅	✅
Retrieval of descriptive content across sources	✅	✅	✅	✅
Supplier mapping version	❌	❌	✅	✅
Mapping run - frequency limitations (unlimited when delivered via PaaS).	❌	❌	✅	✅
Mapping to Account's own IDs	❌	❌	✅	✅
Companies who don't have their own Master, Mapping.Works structure to manage their Master IDs will be used	❌	❌	✅	✅
API connectivity (Upload / Download)	❌	❌	✅	✅
API - single property mapping	❌	❌	✅	✅
Automated Mapping (periodically)	❌	❌	✅	✅
Archived Results (history)	❌	❌	✅	✅
Profiles (strict, med, low)	❌	❌	✅	✅
Unlimited sources (as long as run via PaaS delivery method)	❌	❌	✅	✅
Connected and pre-integrated Mapping.Works suppliers	❌	❌	✅	✅
Connect custom suppliers	❌	❌	✅	✅
Full property details available (general hotel details)	❌	❌	✅	✅
Mapping confidence results table	❌	❌	✅	✅
Possible results table	❌	❌	✅	✅
Opportunity mapping results via UI and File	❌	❌	✅	✅
Changes in properties including history of ID changes (added, removed, changed to) via UI and File	❌	❌	✅	✅
Unmapped File table	❌	❌	✅	✅
Dashboard	❌	❌	✅	✅
Review Mapping results - GUI to present results	❌	❌	✅	✅
Selection of data fields in mapping output	❌	❌	✅	✅
Quality score for provided inventory (client master file)	❌	❌	✅	✅
Partner mapping version	❌	❌	✅	✅
Automated Mapping (periodically)	❌	❌	✅	✅
Partner version specific functionality.	❌	❌	✅	✅
Mapping and normalization of room naming conventions	❌	❌	❌	✅
Static room IDs & "Hotel Blueprint"	❌	❌	❌	✅
Connected and pre-integrated Mapping.Works suppliers	❌	❌	✅	✅
User controls and configuration	❌	❌	❌	✅
Room works API	❌	❌	❌	✅