HSP Platform Features by Tiers

We invite you to discover our global hotel sales platform .

We want to be your success partner empowering you with over 160 features and capabilities, all aimed at helping you grow your Volumes, Yield and Insight.

Infrastructure

FeatureStarter ProgramTier 1Tier 2Tier 3
Cloud/Server Monitoring ToolsโŒโœ…โœ…โœ…
Usage Limitsโœ…โœ…โœ…โœ…
Azure Portal Access (Dedicated clusters, for SaaS only)โŒโœ…โœ…โœ…
URL Masking for Hotel & Room ImagesโŒโœ…โœ…โœ…
GDPR Complianceโœ…โœ…โœ…โœ…
Periodic code scan / reviewโŒโœ…โœ…โœ…
Periodic penetration testingโŒโœ…โœ…โœ…
PCI DSS complianceโŒโœ…โœ…โœ…
Mailing Systemโœ…โœ…โœ…โœ…
Templates for various emailsโœ…โœ…โœ…โœ…
Push notificationsโœ…โœ…โœ…โœ…
Automated Mailing Robotsโœ…โœ…โœ…โœ…
Automated processes for cleaning up old session dataโœ…โœ…โœ…โœ…
Robots for automating rebooking processesโœ…โœ…โœ…โœ…
Robots related to inventory and associated mapping data updatesโœ…โœ…โœ…โœ…

Aggregation & API

FeatureStarter ProgramTier 1Tier 2Tier 3
Hotel & Location Search Capabilitiesโœ…โœ…โœ…โœ…
Supports XML and JSON data formatsโœ…โœ…โœ…โœ…
Supported API Functions : Search, GetPackages, Prebook, Book, Cancel/Check, Financialโœ…โœ…โœ…โœ…
Collection of supplier remarks and conditions. Reflected to users and agents via the UI/API.โœ…โœ…โœ…โœ…
Allows users to fetch all rates at once or based on returned results from suppliers.โŒโœ…โœ…โœ…
Personalization API allowing tailored search results based on predefined set of parameters and configurationsโŒโŒโŒโœ…
Over 30 pre-search and post-search filtersโŒโŒโŒโœ…
Relevancy and recommended properties scoring and sorting controlsโŒโŒโŒโœ…
Business relevancy and profitability rules engineโŒโŒโŒโœ…
Compare distribution partners for competitive marginalityโŒโŒโŒโœ…
Available search options: - Stateful (maintains user session data) - Stateless (doesnโ€™t maintain user session data)โŒโœ…โœ…โœ…
130+ hotel providers through existing, certified integrations.โœ…โœ…โœ…โœ…
All suppliers integrated on the platform are available for client useโœ…โœ…โœ…โœ…
Rate types include: Net, Commissionable, Pre-pay, and Post-pay.โœ…โœ…โœ…โœ…
Supplier API Maintenanceโœ…โœ…โœ…โœ…
Search Timeout Managementโœ…โœ…โœ…โœ…
Marginality/Markup Data in APIโŒโŒโŒโœ…
Supplier Credentials ManagementUp to 2Up to 4UnlimitedUnlimited
Aggregated Connectivity Layerโœ…โœ…โœ…โœ…
Error Management & Normalizationโœ…โœ…โœ…โœ…
Unified Cancellation Policy Structureโœ…โœ…โœ…โœ…
Cancellation Policy ModerationโŒโŒโœ…โœ…
Price Change Validationโœ…โœ…โœ…โœ…
Transparent Pricing FlowโŒโœ…โœ…โœ…
Users benefit from automated normalization and content association for hotels and rooms.โœ…โœ…โœ…โœ…
Supported languages for hotel and room naming and contentEnglish2 languages4 languages10 languages
Hotel/Rooms Mapping & Content ManagementโŒโŒโœ…โœ…
Payment Gateways - CCโœ…โœ…โœ…โœ…
Payment Gateways - VCCโœ…โœ…โœ…โœ…
Hotel Reviews and UGCโŒโœ…โœ…โœ…
Org management12410
Access DomainโŒโœ…โœ…โœ…
User Management and Permissionsโœ…โœ…โœ…โœ…
Company Managementโœ…โœ…โœ…โœ…
Users Managementโœ…โœ…โœ…โœ…
Roles & Permissions Managementโœ…โœ…โœ…โœ…
Markupsโœ…โœ…โœ…โœ…
Bulk Actionsโœ…โœ…โœ…โœ…
Auditingโœ…โœ…โœ…โœ…
Multi-Currencyโœ…โœ…โœ…โœ…
Contracts and Supplier Credentialsโœ…โœ…โœ…โœ…
Subset ManagementโŒโŒโœ…โœ…
Obligo (credit line management)โŒโŒโœ…โœ…
UI Translationโœ…โœ…โœ…โœ…
Proforma InvoicingโŒโœ…โœ…โœ…
Booking Engineโœ…โœ…โœ…โœ…
Proposals managementโŒโœ…โœ…โœ…
Personalizationโœ…โœ…โœ…โœ…
Google Mapsโœ…โœ…โœ…โœ…
Operational UIโœ…โœ…โœ…โœ…
Reportingโœ…โœ…โœ…โœ…
Supports file-based exports, API-based exports, and FTP delivery exports.File base exportFile base exportFile/API base exportFile/API/FTP base export
GDS PNR export (passive or active segment)โŒโŒโœ…โœ…
Supported API Functions - Financial reportsโŒโŒโœ…โœ…
Custom Fieldsโœ…โœ…โœ…โœ…
Push Messagesโœ…โœ…โœ…โœ…
Stores all search data for a period of 7 days.โŒโœ…โœ…โœ…
Reservation log data is retained indefinitely.โœ…โœ…โœ…โœ…
Features a designated UI for reviewing transaction log data.โœ…โœ…โœ…โœ…
Log data contains full pricing calculation.โŒโŒโœ…โœ…

Business Logic

FeatureStarter ProgramTier 1Tier 2Tier 3
Payments managementโœ…โœ…โœ…โœ…
Commission tiersโŒโŒโŒโœ…
Override commission configuration (price biasing)โŒโŒโœ…โœ…
Distribution to others via B2BโŒโœ…โœ…โœ…
Allow companies to access your rates via API for consumption in their systems or websites.โŒโŒโœ…โœ…
Monitor API usage and apply Throttling controls to prevent abuse.โŒโŒโœ…โœ…
Search results biasingโŒโŒโœ…โœ…
Deduping of existing offers (Best available)โŒโœ…โœ…โœ…
Markup management (static)โœ…โœ…โœ…โœ…
Markup management (Dynamic)โŒโŒโŒโœ…
Smartbookโœ…โœ…โœ…โœ…
Smartbook - a dedicated APIโŒโŒโœ…โœ…
SmartBook - Supported Financial API reportsโŒโŒโœ…โœ…
Rebookingโœ…โœ…โœ…โœ…
Hotel Rules - Configure custom scenarios and behavior of search and pricing logicโŒโŒโœ…โœ…

Mapping

FeatureStarter ProgramTier 1Tier 2Tier 3
Matching/mapping hotel IDs and normalizing hotel detailsโœ…โœ…โœ…โœ…
Mapping Confidence levelโŒโœ…โœ…โœ…
Retrieval of descriptive content across sourcesโœ…โœ…โœ…โœ…
Supplier mapping versionโŒโŒโœ…โœ…
Mapping run - frequency limitations (unlimited when delivered via PaaS).โŒโŒโœ…โœ…
Mapping to Account's own IDsโŒโŒโœ…โœ…
Companies who don't have their own Master, Mapping.Works structure to manage their Master IDs will be usedโŒโŒโœ…โœ…
API connectivity (Upload / Download)โŒโŒโœ…โœ…
API - single property mappingโŒโŒโœ…โœ…
Automated Mapping (periodically)โŒโŒโœ…โœ…
Archived Results (history)โŒโŒโœ…โœ…
Profiles (strict, low)โŒโŒโœ…โœ…
Unlimited sources (as long as run via PaaS delivery method)โŒโŒโœ…โœ…
Connected and pre-integrated Mapping.Works suppliersโŒโŒโœ…โœ…
Connect custom suppliersโŒโŒโœ…โœ…
Full property details available (general hotel details)โŒโŒโœ…โœ…
Mapping confidence results tableโŒโŒโœ…โœ…
Possible results tableโŒโŒโœ…โœ…
Opportunity mapping results via UI and FileโŒโŒโœ…โœ…
Changes in properties including history of ID changes (added, removed, changed to) via UI and FileโŒโŒโœ…โœ…
Unmapped File tableโŒโŒโœ…โœ…
DashboardโŒโŒโœ…โœ…
Review Mapping results - GUI to present resultsโŒโŒโœ…โœ…
Selection of data fields in mapping outputโŒโŒโœ…โœ…
Quality score for provided inventory (client master file)โŒโŒโœ…โœ…
Partner mapping versionโŒโŒโœ…โœ…
Automated Mapping (periodically)โŒโŒโœ…โœ…
Partner version specific functionality.โŒโŒโœ…โœ…
Mapping and normalization of room naming conventionsโŒโŒโŒโœ…
Static room IDs & "Hotel Blueprint"โŒโŒโŒโœ…
Connected and pre-integrated Mapping.Works suppliersโŒโŒโœ…โœ…
User controls and configurationโŒโŒโŒโœ…
Room works APIโŒโŒโŒโœ…