❓ FAQ - Hotel Mapping

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How often can I run mappings?

Answer: Anytime, 24/7.

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How do I upload my Inventory?

Answer: Go to your Mapping dashboard and click on "Upload your inventory" (CSV or .XLS format)

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How do I connect to suppliers?

Answer: Go to your mapping dashboard, click on "Connect Suppliers" and choose the supplier you want. After choosing the supplier, upload your inventory, accept the terms and conditions and click "Finish".

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How do I connect suppliers that don't appear in Mapping.Works (Custom supplier)?

Answer: Go to your mapping dashboard and click on "Connect Suppliers". Click on "Add Custom Supplier", upload the custom supplier inventory, accept the terms and conditions and click "Finish".

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What is the "Inventory Data Quality"?

Answer: The “Inventory Data Quality” view allows you to assess the quality of your inventory file upload (always the latest one) by the columns' data and the overall quality mark.

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I have uploaded a new inventory but the dashboard still shows the previous one

Answer: To see the updated inventory in your dashboard, run a new mapping. Then it will be shown.

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Why do I need to use "Data Fields"?

Answer: Taking into consideration multiple client’s data, Mapping.Works provides the most updated data fields. This allows you to have the most accurate and updated data for your hotels which you can then upload to your inventory.

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What is the "Confident" file?

Answer: The confident file contains the properties which Mapping.Works identified as confident to be mapped to your inventory.

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What is the "Possible Mappings" file?

Answer: The "Possible Mappings" file contains the properties that Mapping.Works has been able to map with moderate confidence. A property is mapped at moderate confidence when the property information provided is insufficient, which prevents the system from completing the mapping.

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What is the "Confident" file?

Answer: The confident file contains the properties which Mapping.Works identified as confident to be mapped to your inventory.

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What is the "Possible Links" file?

Answer: The "Possible links" file contains the properties that Mapping.Works has been able to map with moderate confidence, provided to you in a CSV file for an easy upload to your system. The properties in this file would be the ones with insufficient property information, which prevents the system from completely their mapping.

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What is the "Not Mapped" file?

Answer: This file is for our internal checkup. It shows hotels that Mapping.Works wasn’t able to identify in our system.

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What is the "Errors" file?

Answer: This text file outlines all the records the system was not able to process. These would normally be records which are lacking information in at least one mandatory field ('Hotel Name' and/or 'Hotel id') or, alternatively, were recognized as test properties.

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What is the "Opportunity" file?

Answer: The "Opportunity" file contains properties that your suppliers offer and are currently not in your inventory. These could have potential for you to improve your offering to your clients.

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What does every column in the confident/ possible file refer to?

Answer: Column A - O - These are the entries provided by you in the source file: Hotel ID
(Source Key), Hotel Name, Address, Phone, ZipCode, CityName, CountryCode, State, StarRating, Lat, Lng, RoomCount, Fax, Email, Website.
Column R - MappingWorksHotelID - This is the HSP Hotel ID of the mapped property.
Column S - until first Supplier column - This is the information that HSP has for the property, according to the data fields you have requested to have in the file.
Suppliers Columns - This will be arranged by the suppliers you have requested to connect to. The information in a certain column of a supplier will show you the number of properties the supplier has in each file you open

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What is "Coverage Ratio"?

Answer: This number shows you the ratio between mapped properties and the total number of supplier properties. In other words, it informs you on how well the supplier inventory is represented in your inventory file.

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What is "Review Mapping"?

Answer: The "Review Mapping" process is a convenient way for you to find hotels and review
their mapping. The system enables you to research and find hotels by the following search options: Hotel ID, Hotel Name, HSP ID, Supplier Hotel ID, Country, City, Address

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What is "Review Possible"?

Answer: The "Review Possible" process is a way for you to review hotels that we marked as
possible and help you decide if you can mark them as confident. This is a one time
process and once you click "Yes", the system will identify the hotel as confident. It won't appear as possible for next mapping run.