Introduction

Ratefox Rebook enables travel companies to capture better deals if they appear after the reservation is confirmed. Once Rebook is enabled for a Ratefox affiliate it will track changes of the available rates for the hotel room booked by the affiliate while it is refundable. If a cheaper offer is found rebooking is made automatically.

Key benefits

• Post-booking optimization – if a better rate appears, Ratefox automatically rebooks at the lower price.
• Increased margins – OTAs, TMCs, and travel companies maximize profitability on every booking.
• Zero operational overhead – fully automated with no manual intervention needed.
• Guaranteed booking protection – new reservations are secured before cancelling the old ones.

Product Components

1. Ratefox API
   • Extended functionality for controlling the rebooking process
2. Monitoring & Analytics
   • Real-time performance dashboard

Setting Up and Adjustment

Rebook is turned on and customized for Ratefox clients by the Ratefox support team. Key parameters must be agreed upon beforehand:

• Work Mode: Rebook operates in either evaluation mode or live mode. In evaluation mode, Rebook doesn't make actual rebookings but instead saves its data to analyze potential profit increases. In live mode, Rebook performs real rebookings, if a better rate is found.

• Days Before Check-In: Rebook monitors better rates for a booking as long as there are more days remaining until the check-in date than the specified threshold.

• Days Before Free Cancellation: Rebook monitors better rates as long as the number of days before the free cancellation period deadline exceeds the set limit.

Which Bookings Can Be Rebooked?

Rebook can monitor and potentially rebook:

• Ratefox Bookings: Automatically, Rebook monitors all Ratefox bookings that meet the rebooking criteria.

• Client-Side Bookings: To activate Rebook monitoring for a booking made on client side, use the dedicated Rebook endpoint.

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General rebooking criteria:

To be taken under Rebook monitoring a booking must meet the following criteria:

• single room booking;
• at least 1 day before check-in;
• at least 1 day before free cancellation period deadline.