🔗

Ratefox Back-Office Link

https://admin.ratefox.io/

Overview

Upon on-boarding to Ratefox, each client will be granted with Back-Office / Operational user in addition to API Users.
this user has two main operational abilities -

1. Manage Contracts
   In this section, you’ll find your full list of contracts. Each contract represents a connection with a supplier and includes its specific API keys. A single supplier may have multiple contracts such as B2B, B2C, CUG, and others.

   This screen lets you connect a new contract, update API keys, passwords, and other sensitive details in a simple and secure way. Once you save the changes, all keys, usernames, and passwords are automatically masked and stored securely.

2. Manage Order

   The Manage Orders screen is where the user can view the bookings. It’s designed for reservation oversight and reporting.

Login Page

1. Simply enter the shared Username + Password

2. Enter the 2FA Code received in your Email box.

Manage Contracts

The initial setup and contract creation are handled by the Ratefox Support team.

Once this is completed, you can go to the Manage Contracts section and maintain your own usernames, passwords, and API keys. Simply select the supplier you want to manage, choose the relevant contract, and update the details as needed.

Step 1 - Click on "Manage Contracts"

Step 2 - Pick the wanted supplier

Step 3 - Click "Edit Field" and Enter the information

Step 4 - Click "Save"

Manage Order

Each order has information about the rooms, payment details, confirmation info etc. In addition, information about payment status, cancellation policy (and full cxl policy details) are available.

Search Orders filters

The search parameters are quite extensive and allow you to filter out the results practically using any or combination of several criteria's.

Order Summary

Each order has information about the rooms, payment details, confirmation info etc. In addition, full cancellation policies are available.