Error Code & Handling

Below is a detailed list of potential errors you may encounter while using the SmartBook API, along with the recommended handling for each error.

Error Code	Error Message	Description	Handling
`E8007`	SmartBook failed - could not find a better price offer.	SmartBook failed to find a better deal.	Proceed with your original room option.
`E2061`	Couldn’t verify credentials.	Username or password are incorrect.	Ensure that a valid credentials are provided. You can reset password through the back-Office.
`E10003`	Valid residency must be provided.	A null or invalid residency has been provided.	Ensure that a valid ISO Country Code was provided.
`E10000`	Check in date should not be in the past.	A valid Check-in date should be only in the future.	Ensure the Check-In date is in the future.
`E10000`	Check out date should be after the check in.	Check-In date can’t be before the check-out date.	Ensure the Check-In date is after the Check-Out date.
`E10003`	Valid Currency must be provided.	A null or invalid currency has been provided.	Ensure that a valid ISO currency Code was provided.
`E20000`	Lead Pax Room ID must be provided.	LeadPaxRoomId wasn’t provided.	Ensure that a valid LeadPaxRoomId is being provided.
`E10003`	WorkMode must be provided.	WorkMode wasn’t provided.	Ensure that a valid WorkMode is provided.
`E10003`	Language is invalid - Only ‘en’ (English) is currently supported.	A null or invalid language has been provided.	Ensure that a valid ('en) language is provided.
`E20000`	Passenger Id must be provided.	A null or invalid Passenger Id has been provided.	Ensure that a valid Passenger Id is provided.
`E20000`	Room ID must be provided in Passenger Allocation.	A null or invalid Passenger Allocation has been provided.	Ensure that a valid Passenger Allocation is provided.
`E20000`	Name must be provided for a passenger.	Passenger Name wasn’t provided.	Ensure that a valid Passenger name is provided.
`E10001`	There must be at least one adult in each room.	No adults has been allocated in a room.	Ensure that each room is allocated with at least 1 adult.
`E10001`	Room Basis must be provided.	Room Basis wasn’t provided.	Ensure that a valid Room Basis is provided.
`E10001`	Room name must be provided.	Room name wasn’t provided.	Ensure that a valid Room name is provided.
`E10001`	Room Id must be a valid, non-empty Guid.	A null or invalid Room Id has been provided.	Ensure that a valid Room Id is provided.
`E20000`	All passenger Id must be unique.	A null or invalid Passenger Id has been provided.	Ensure that each passenger Id is a unique Guid.
`E4000`	Book request does not match selected package - room b95a5248-bb4c-43d6-abe1-bf5cee98b62b should contain 2 adults.	A null or invalid Allocation has been provided. Each Additional Passenger should be allocated in the respective room.	Ensure that the rooms allocation are valid : - If there more that 1 room, ensure that each room is assigned with the correct Adults counts and kids ages. - Ensure that allocation in the AddionalPassegners element are the same as in the Rooms element.
`E4000`	Book request does not match original search request - mismatch in kids ages.	KidsAges doesn’t match the AdditionalPassengers Types.	Ensure that passengers allocations are matching to the requested Rooms element .