Distribution Through HSP's Back-Office for B2B

As explored in the article - Getting Started with HSP.
HSP provides a range of choices for structuring your hierarchical nodes and users. This flexibility includes various options for setting up users and agents who have login access to the system.

Overview

In the Travel industry, profitability is not limited solely to the sale of accommodations, it can also be achieved through distribution to other Travel companies, such as downstreaming your accommodations via B2B channels.

However, it is important to acknowledge that the process of distribution through B2B channels can be intricate. It entails a meticulous setup of various configurations and settings to ensure the seamless distribution of accommodations provided by your suppliers.

Capabilities

While setting up various Sub-Nodes and Users to oversee distribution channels, HSP offers numerous options to maintain system security and confidentiality. These options prevent exposure of sensitive information to users. Key configurations include:

  • Throttling usage.
  • Applying markups.
  • Hiding the original net prices and names of suppliers.
  • Keeping monetary details private.
  • Managing agents/users permissions.
  • More.

What do you get ?

Upon completing the process of setting up distribution configurations and managing agents, as detailed in this article, you will get the following outcome:

  1. A unique URL, such as pi.ratefox.com.
  2. The ability to create agents (users) and control what they see and get.
  3. The ability to enable agents login using username and password.

All that's left to do is to begin distributing your accommodations with controlled prices and markups. This setup allows for seamless and comprehensive management of bookings, orders, and settings adjustments, offering a one-stop solution for all these needs.

Configurations and Settings

HSP Back-Office White-Label

The Back-Office white-labeling option empowers you to personalize the system with your own logo, background, and even the favicon. This flexibility allows you to create an Agents-based system tailored to your specific requirements.

For more information - UI Personalization.

By opting for the white-labeling of our Back-Office, you gain access to a fully branded and ready to-use Booking engine. This eliminates the need for the development or implementation of separate Hotels API and order management systems.

A white-labeled Back-Office consolidates a comprehensive suite of HSP's capabilities into a single system, empowering you to effortlessly handle various tasks, including booking, order management, cancellations, and modifications to existing bookings and much more.

Furthermore, it provides you with a modern Booking engine enriched with hotel-level content, detailed room information, advanced filtering capabilities, and a host of other features to enhance your overall user experience.

Personalized Login screen, with custom logo and Background

Personalized Login screen, with custom logo and Background

Managing Agents

Careful management of multiple Agents is crucial, requiring the right configuration and settings.

This involves balancing control over permissions, searches, bookings, and, on the other hand, safeguarding financial details and other sensitive information from exposure.

Example:
In the following example, we have created a Sub-Node which called : "Distribution". under this Node - we had created 3 more Sub-Nodes : UK-Agents, US-Agents and ROW-Agents.

"Alex-Agent" is an agent under the "UK-Agents" division.

Managing Settings

The management of settings is of paramount. By meticulously configuring and fine-tuning the appropriate settings, you can exercise full control over your agents.

This entails not only system configuration aspects like usage, permissions, and credentials but also extends to financial control elements such as markups, profitability, and the execution of marketing campaigns.

Related settings :

  • Node Settings / User Settings
    These options grant you authority over your Nodes and Users. You have the flexibility to apply settings either at the Node level (which will propagate the settings to all users within that node) or directly to individual users, thereby tailoring the required configurations to specific users.
  • Throttling settings
    This feature empowers you with control over users usage, encompassing activities such as searches, bookings etc.
    When distributing your accommodations, it becomes essential to apply usage throttling to users with high activity , as their actions can impact your environment.
  • Applying Static markups / Dynamic markups
    These vital features provide you with the capability to exercise control over your markups and profitability. This allows you to effectively manage profitability across your various distribution channels.
  • Manage Orders
    The Manage Orders screen offers comprehensive insights into your distribution sales. It presents a range of options, including order management, order viewing and modification, profitability, multiple report exports, and various other functionalities for your selection.