Working With Us - HSP

Welcome abroad !

Welcome to Gimmonix

Based on our decade’s long experience, managing over $15 Billion in gross booking value (GBV), and helping our clients capture over $2 Billion in gross margins (GM), we’ve established a simple, yet highly comprehensive process, focused on your success.

As your tech-partner, we’ll be deeply engaged with your team.
From pre-planning, through to “go-live”, we’ll guide you through our step-by-step implementation, as we
support your path to exponential growth.

Before we Begin (2-4 weeks, depending on use case)

We want to have a deeper understanding of your business, what is your current GBV and GM, and your growth goals over the next 12 months, including:

  • Understanding your needs and priorities
  • Setting KPIs and milestones for the project
  • Establishing stakeholder matrix
  • Performing gap analysis - existing vs desired state
    • Understanding of your existing tech stack
    • Review of points of sale (website, mobile apps etc)
    • Understanding your marketing funnel and user acquisition journeys
    • Gathering existing business KPIs (Conversion, L2B, GBV, GM)
    • Competitiveness analysis
      • Review current supply sources
      • Review current sales corridors
  • Creating a comprehensive report and action plan to reach desired results

Implementation Phase (4 - 10 weeks, depending on usage case)

The goal of this phase is to correctly configure the platform for usage, including:

  • Establishing collaboration, communication and reporting tools
  • Onboarding to our platform and training
  • Technical support with PaaS deployment, API integration and Content
  • Development of custom and customer specific components
  • Customer feedback collection and implementation
  • Quality assessment of the implementation done by the customer

Beta Testing Phase (2-4 weeks, depending on usage case)

The goal of this phase is to ensure a smooth roll out and go-live by:

  • Delivery of custom / customer specific components
  • A/B testing of various components in live/production environments
  • Addition of supply partners
  • Activating Evaluation mode for key features
  • Ensuring 360 sync with customers tech stack (finance, billing, monitoring)

Go Live Phase

Hooray! We support and cheer-on your launch, whilst continuing to monitor for any
anomalies or errors.

Ongoing Partner Success

Making sure we’re on track and hitting those KPIs!

  • 24/7 Network Operations Centre (NOC) monitoring 18/7 technical support.
  • Continuous tracking and monitoring of the live environment.
  • Performance tracking and MoM reporting.
  • Review of supply behavior and technical or operational corrections
  • Providing actionable insights based on past months performance analysis
  • Continuous development of capabilities and features suited to your needs.
  • Monthly feedback and support calls.
  • Bi-yearly innovation sessions to ensure you´re always at the forefront of the

For the full Getting started with HSP Guide - Click here.